Yes. We assist with pre-authorisations and motivational letters on a best-effort basis. Contact us before your appointment so we can verify your specific scheme’s benefits.
Prescribed Minimum Benefits (PMBs) are conditions all medical aid schemes must fund under the Medical Schemes Act 131/1998. Diabetic foot ulcers and venous leg ulcers are common qualifying conditions. Our team will assess and advise.
Outstanding amounts not covered by your scheme remain your responsibility. Please speak to our admin team to discuss private pay options before your appointment.
Yes. If your condition requires specialist care, we provide written referral letters to vascular surgeons, orthopaedic specialists, GPs, and local hospitals. We maintain relationships with specialists across greater Durban.